EXCLUSIVE: Delta Airlines and TSA Target & Intimidate a Passenger Without Cause

On March 7, 2021 a Delta Airlines flight attendant targeted a first-class passenger for not wearing a mask – only, she was wearing a mask and following “the rules.” She took it so far as to report her to the Transportation Security Administration (TSA), who followed up with a threatening notice, citing incorrect and exponentially high fines to potentially intimidate this passenger, while informing her that this is going on her “compliance history record.” Delta Airlines took it so far as to put her on a no-fly list with them. See both letters below.

What began as a day of exhaustion for Shannon (not real name) because she was about to spend an entire afternoon and evening in airports for a long travel home to Nevada, while sick (not from Covid), turned into a horrifying experience of being harassed throughout the flight by a flight attendant.

Shannon entered the airport to her connecting flight with her husband, both donning their masks. Yet, when Shannon stepped foot onto the plane, the flight attendant informed her that she wasn’t wearing the “correct” mask and needed to change it. She was wearing a “homemade mask made of a piece of solid material, without slits, exhalation valves, or punctures” as per CDC’s exact guidelines, reflected on the TSA order. The mask allowed Shannon to breathe a little better than when sporting the maxi pad style mask that the flight attendant was requiring. Despite being sick with inhalers on hand, Shannon complied and switched her mask out.

According to the TSA’s new executive order, “refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.” If one doesn’t wear a mask, they will charge a “fine ranging from $250 for the first offense and up to $1,500 for repeat offenders. Based on substantial aggravating or mitigating factors, TSA may seek a sanction amount that falls outside these ranges.”

The Transportation Security Administration (TSA) was formed by Homeland Security in response to the 9/11 attacks. It was signed into law November 19, 2001 by George W. Bush and has been criticized for its overreach ever since. Ultimately, they have security oversight of the entire transportation system for railroads, busses, airplanes, and other public transportation.

Once Shannon and her husband took their seats in first-class, Shannon quickly realized she was being scrutinized by this flight attendant, as she pulled her mask slightly down to eat snacks and then pulled it back up – which is allowed according to the CDC and TSA. When Shannon would pull it down to eat, the flight attendant would tell her she had to keep her mask on. Not feeling well, she decided to take a nap, and it was then that her mask slid down just below her nose. Suddenly, she was being jarred awake by the flight attendant, telling her she needed to put her mask on, and showing her a flyer about fines and how she could be put on a no-fly list. Shannon pulled her mask back up over her nose and stated that she had fallen asleep but the flight attendant continued to intimidate her. Shannon asked, “why are you doing this?” She had complied with the rules, even with the mask change which wasn’t required of her, and wore it the entire time on the flight, but this lady wasn’t letting up.

By the end of the flight Shannon couldn’t wait to get out of her seat and exit the plane, after enduring repeated harassment. As she was standing, the flight attendant came over to her and told her she was going to report her and that she would be met by someone to escort her. Shannon was furious, and at that point she stood up, began walking to the nearby exit door, and removed her mask as she exited the plane. A security man followed Shannon and her husband off, and walked them over to a woman who sat behind a desk, where they proceeded to take down her information. The woman said, “don’t worry, you won’t be fined or put on a no-fly list, but I do have to report this.” Later, Shannon found out she was put on Delta’s no-fly list.

Eleven days later, Shannon received this Warning Notice from TSA, in the mail.

Despite their executive order dated January 31, 2021 to run through May 11, 2021, stating fines were $250 for a first offense and up to $1500 for repeat offenders, Ms. Emily Daum took it upon herself to threaten fines up to $13,910.

According to the TSA, they may impose fines of up to $13,910 per person, per violation, for serious violations including things such as assault, firearms, explosives, or fraud. Their extensive list does not include “not complying with wearing a mask.” In fact, on TSA’s 12-page document on fines, updated February 8, 2021 ­– after the executive order on masks was implemented, there is no mention of masks whatsoever.

While the Biden administration allows for drug and child traffickers, and quite possibly terrorists, to flood through our borders, TSA is protecting our entire transportation systems through hardcore mask surveillance. Seems logical.

At the intro of this letter, it states that they had “completed an investigation,” but at no point did anyone contact Shannon to hear her side of the story. She had also explained to the woman who took down her information to “report her” that she was sick, showed her both of her inhalers, and informed her that the mask only slid down when she had fallen asleep, which she immediately pulled up upon being woken by the flight attendant. Was that not documented in this “report?” According to G-2e of TSA’s guidelines, that should have been documented, especially since there was no “refusal to comply.”

Interestingly, TSA’s 6-page document on mask requirements and exemptions, includes exemptions under the American Disabilities Act, and further states “persons who are experiencing difficulty breathing or shortness of breath or are feeling winded may remove the mask temporarily until able to resume normal breathing with the mask.” However, the flight attendant required her to switch out her CDC-acceptable homemade mask with a mask that made it more difficult for her to breath while she was sick and utilizing inhalers.

Regardless of the actual circumstances of what really happened on the flight, this letter informs Shannon that because this is a Warning Notice, she “has no rights to appeal this notice.” Isn’t that convenient? All the while, they created a case number, stated that this is now part of the “record” of her “compliance history.”

At no point had Shannon argued, been defiant, or not complied with their “rules” until the bitter end, after being repeatedly harassed while she was following the guidelines correctly. It’s a hell of a way to treat any passenger, let alone a passenger who paid more to be in first-class. It seems Delta Airlines isn’t concerned with losing customers, and the TSA is all about keeping records on people and intimidating them.

On March 23, 2021 Shannon received a letter from Delta Airlines informing her that she has been put on their no-fly list.

So bottom line, employees of airlines can disregard TSA and the CDC’s guidelines, unjustifiably target an individual, report that individual, and it becomes a “compliance history record” that gets saved, documented, and shared with third parties, but that individual is not allowed to “appeal” the warning. Imagine if they had decided to fine her and it was her word against the flight attendant’s? It might behoove everyone to video and document all airline confrontations that happen to yourself or others nearby.

Whereas they may not have fined her, Delta Airlines took it upon themselves to put her on a no-fly list, while suggesting that Shannon had “refused” to comply repeatedly. Both Shannon and her husband tell a much different story. Though she had no intentions of flying with Delta ever again, this just shows how quickly government agencies and big companies can harass, intimidate, and remove people from accessing services.­   

People may want to consider who they wish to financially support when selecting an airline (and all companies for that matter). Two friends recently flew on American Airlines and Southwest and people were able to slide their masks down while eating, and no one was given grief. Passengers complied with the “mask rules” just as Shannon had on her Delta Airlines flight. Interestingly, both American Airlines and Southwest flights were packed, which underscores the fact that while airlines promote “social distancing and mask wearing” are necessary to “save lives,” obviously the social distancing goes right out that little window when it comes to selling out the seats. Perhaps they should drop their masks once and for all?

If you have experienced a similar situation on Delta or other airlines, please comment below this article to help keep others informed of the tyranny they may face, and what airlines they may not wish to do business with.

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Corey Lynn is an investigative journalist, co-host of the weekly Dig It! podcast, and co-host of The Solution Series. Follow her at, on Twitter, Gab, Truth, Rumble, and Telegram. Support her work by becoming a Patron, making a donation or buying a Book.


  • Karen Bracken

    There is one remedy and it is the same remedy for any business that insists on complying with an assault on our liberties. Do not patronize them. I would walk before I would step foot on a plane and i hope they all go out of business. I have not been inside any store since July when in our state all businesses required a mask. Funny during the worst of this yearly flu outbreak (it was not an epidemic) I could go into any store without a mask. Then in July everything changed. So I refuse to spend my money in any business that does not have the guts to stand up for freedom and liberty. Believe me I am retired and shopping is a welcome diversion for me so these stores are saving me a ton of money by being cowards. I have gotten off FaceBook, Twitter, Instagram. We need to start talking with our pocketbooks because that is the only language they understand.

  • Hugh

    This is enough to make Christ cuss! Executive orders are not laws and only apply to federal employees. I would sue the pants off the TSA and Delta. There’s no scientific evidence that mask work or evidence that vaccines work. The case would be easily won in an honest court.

  • Laura Jackson

    Thanks for posting this. I don’t fly often, but I can assure you and anyone else to sees this that I won’t be flying Delta – ever.

  • Tina in Wisconsin

    Perhaps we should contact Delta customer care ourselves and express our outrage at the policy shown here by Delta. I have flown Delta for years, but this makes me want to never fly that airline again.

  • Patricia Peloquin

    This is well beyond insanity. Would be unbelievable without the scans of the documents provided. NEVER will I ever fly Delta. (An unlikely any flight until this stupid pandemic is over.)

    Was, by chance, this woman in Washington, D.C. on January 6th? I heard of others being harassed (including a man flying to Mexico with his daughter) after being in Washington D.C. during that time period. And Bank of America illegally released their records to the FBI, who couldn’t be bothered to investigate massive voter fraud. Yet the phone of Muslim terrorists who did a mass gun shooting of a group in California several years ago refused to open their phone for incriminating data (so the “authorities” could investigate the mass murderers). What in the world, has everyone gone mad?!?!?!

  • Diann Bowen

    Yep! Delta is the worst!!
    Unfortunately we are frequent fliers with Delta because that’s who my husband‘s company uses. On our last flight to Florida my husband was targeted with exactly the same story, except for not being put on a no-fly list. The flight attendant was relentless. He would pull his mask down only to eat or drink. She made him pull mine up as I slept. This flight in particular is the only time I have donned the face diaper.Three separate airports we both walked around WITHOUT a diaper. NOT a word was ever said to us by any security. It seems to me, it is power-hungry individuals, just like in any store, that want to be the Nazi just to control people to make themselves feel better about themselves. More than likely because they have no control in their own lives. Such a shame! And sham!!

  • pattie searcy

    You need to get an attorney and sue. I don’t fly delta. Forget it. FACEBOOK its not a pandemic it a scam 🙄. Depopulation

  • Tammy Stewart

    I was also harassed by a Delta flight attendant recently when I fell asleep and my mask slipped below my nose. The irony is that my son is a Delta flight attendant and he says it’s amazing how many nazi flight attendants there are. Unfortunately, if I had put up a stink, he could have lost his job…many flight attendants have been fired because family flying on their benefits didn’t “follow” the mask rules.

  • S.P.

    Let’s recap: A flight attendant (ie. A working class member of “communist Ahmerikaaa”), found to be “harassing” a 1st class passenger for not consistently wearing her “mask”.

    Only in Covid-land could a “worker bee” leverage their authority over someone who clearly could afford to spend at least $2k for her and her spouse to fly 5-6hrs from Atlanta to Vegas.

    Prolly pisses those proletariate flight attendants off to think that it takes them like ~an entire month (plus/minus), to earn the same kind of skrilla that this “maskless” biotch dropped on her single flight.

    When I consider the glaring disparity of the socio-economics in this case, I think the attendant saw this as an opportunity to take a stab at someone she deemed: “A half-assed rule following rich biotch.” If the passenger in this case were sitting in coach this likely woulda never happened. The only reason it prolly did happen was because: 1st Class.

    Hence why the letter from Delta threatened a potential fine of up to $13k; because Delta knows the couple likely could easily afford it. Welcome to the “New Normal” kids. Where people are gonna start being fined, for shit they did or maybe didn’t even do, based on their ability to pay, regardless of the severity of the infraction. Rich elites better hurry up and accelerate the vaccination headcount reduction protocols, as per the Georgia Guidestones. Otherwise, the working class gonna “eat the rich” with their death by a thousand paper cuts…or in this case getting rich folks kicked off the airline for not adhering to the:
    “New Normal of Compliance”

  • ellie

    Thank YOU Corey! See Lena Pu’s Fabulous Frequencies site for Notice of Liability letters. Also see Peggy Hall’s The Healthy American site for attorneys who will file law suits. Americans who violate human and civil rights of fellow Americans must be held personally and financially accountable. Say NO to mask madness!

  • M.K. Styllinski

    Unfortunately, we are going to see more and more of this as all the authoritarian followers start to come out of the woodwork. It was the same in Stalinist Russia and Nazi Germany – always a sector of the population that responded to the pathological instructions from on high, dutifully carrying out their orders…”but it’s the law” or I had no choice.” There is always a choice. And then there are those who get off on exercising that power as in this case. Dangerous people.

  • Marie

    Imagine if someone started an airline that made it an official policy to flout all this bs. Would gladly pay more for a ticket, wouldn’t you?
    Of course then the airports would ban that airline, so we’d have to build new airports. Would gladly drive further to fly out of one of those, wouldn’t you?
    I’m seeing some opportunities here for entrepreneurs!

  • kimberly

    Everybody reading this, check out this link to
    Scroll down a bit to see a GREAT video, James Corbett interviews Professor Dolores Calhill (sp) from Ireland,
    she has helped form Freedom Travel Alliance, amazing woman working hard to get solutions to the
    challenges we are facing. 24 minute video, encouraging for the future. Delta is done. And as usual, bless you
    Corey for getting this vitally important story out, I will share with everyone 🙂

  • JB...

    I agree with the last post about Dolores Cahill’s Freedom Airlines we must lead in this issue with our wallets. I have flown quite a bit in the past and would gratefully patronize an airline such as she is proposing.

    We must support financially the efforts to circumvent this current situation.

    Dolores Cahill along with others our great minds opposing this current effort to subjugate our freedoms, we must stand in support of them!

  • miles e drake

    This poor lady should make public any political involvement that she has now or has had in the past. It may be that she was identified as a Trump supporter, Republican or other potential “enemy of the state”. This could also reflect malign activity by an enemy who knew she was traveling. If an entire class of people opposed to the plandemic scam or the illegitimate regime now in power can be prevented from traveling, this would have a profound chilling effect on advocates of liberty and would impede organization to resist the dictatorship. It would also be of interest to learn whether airline employees who initiate actions that result in fines get a portion of them. It is clearly essential to carry a cell phone capable of recording any and all events during a flight, and possibly a concealed spare device in case government or airline functionaries attempt to confiscate the first one on some pretext. Every citizen must now be prepared at every moment to resist an attempt on their liberty or on their life. This is another unmistakable sign that it is now Franco or Pinochet time in the dead First American Republic. Down with the dictatorship! Biden (and the police state) delenda est!

  • Kate

    I wonder if the airlines have been paid a vast sum from Congress in recent “Bills” passed with many millions going to the airlines.

  • Kate

    I wonder if the airlines have been paid a vast sum from Congress in recent “Bills” passed, with many millions going to the airlines, just so that they would accommodate the Mask Mandates/ Corona Hoax.

  • Noel West

    Who do these flight attendants think they are? Do they get an extra paycheck in the mail for every person they give a little extra harrassment to? The people on that plane PAY HER SALARY. I am so sick and very tired of this entire mess. We cannot allow ourselves to be treated like this. And we can’t sit back and watch others receive such mis treatment either. A day is coming and it is getting very close. And God help us all on that day.

  • Noel West

    Exactly what I thought! They may even incentify attendents to “show those people who is boss” as a part of their in house terrorist program.

  • Magda

    I flew Delta in December to Law Vegas and a flight attendant was harassing me too. It was really annoying I will try not to fly with them again. They can get very nasty and I was wearing the mask over the nose!

  • Elfriede Lentner

    Don’t forget this minor mistake:

    However, the flight attendant required her to switch out her CDC-acceptable homemade mask with a mask that made it more difficult for her to [breathe] while she was sick and utilizing inhalers.

  • K.C. Cooper

    It wouldn’t surprise me if this ban has been lifted, given that the letter specifically states that the ban lasts for the duration of the mask mandate.

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